Jade Software

Jade Software Mon, Dec 9, '19 6 min read

The impact of design thinking on customer experience

As humans, we tend to develop patterns of thinking based on our knowledge and existing ...

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Jade Software Thu, Dec 5, '19 14 min read

We built the world’s first digital barista. But why?

Bella is a conversational AI-enabled digital assistant, who can talk to you about most ...

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Jade Software Tue, Oct 29, '19 11 min read

The state of IoT in New Zealand

Internet of things (IoT) has been flying around for a few years now, with many people ...

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Jade Software Thu, Oct 24, '19 6 min read

The power of people and AI

Throughout every industrial revolution in history, we’ve seen how man and machine have ...

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Jade Software Fri, Oct 11, '19 6 min read

Why you don’t need to throw legacy systems out with the bath water

For many, the idea of replacing technology that is in fact only a few years old, ...

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Jade Software Wed, Sep 18, '19 5 min read

Why you can't just set and forget a Digital Employee

Unlike commodity technology, you can’t just launch and leave your chatbot. Just like a ...

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Jade Software Fri, Aug 23, '19 11 min read

Five types of return on investment that digital employees offer.

There’s no question that digital employees (intelligent chatbots) require investment and ...

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Jade Software Wed, Aug 7, '19 6 min read

Why so many businesses struggle to implement a chatbot solution that works

To understand what the fundamental changes in implementing successful chats are, we’ve ...

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Jade Software Thu, Apr 11, '19 10 min read

2050 insights we uncovered at Downstream 2019.

After taking some time to digest what was presented and discussed at Downstream 2019, ...

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Jade Software Fri, Dec 14, '18 7 min read

When member engagement is top priority – digital solutions are the answer

Organisations in the financial services sector have traditionally built and run their ...

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